Privacy Policy | Home Media Essentials

Home Media Mississippi LLC (“Home Media Mississippi,” “we,” “our,” “us”) provides TV mounting, home theater, smart home, and related design/installation services. This Privacy Policy explains how we collect, use, and protect personal information when you visit homemediams.com, interact with us on social media, or use our services offline.

INFORMATION WE COLLECT
• Contact details: name, email, phone number, service address, preferred appointment time.
• Project details: photos/videos you share, measurements, product preferences, service history.
• Transaction info: quotes, invoices, limited payment references (card data handled by trusted processors).
• Communications: emails, texts, chat transcripts, testimonials, reviews.
• Device & usage data: IP address, browser type, referring URLs, cookie/analytics IDs.
• Marketing engagement: newsletter signups, ad interactions, affiliate link clicks (Home Advisor, Houzz, Lowe’s, etc.).

HOW WE USE INFORMATION
• Provide quotes, schedule site visits, and deliver the services you request.
• Communicate about project status, changes, and support.
• Personalize recommendations for TVs, networking gear, and smart-home solutions.
• Process invoices and send receipts.
• Showcase completed work (photos/videos) with your consent.
• Maintain safety, security, insurance and licensing compliance.
• Send marketing updates when you opt in.
• Comply with legal, tax, and insurance obligations.

SHARING & DISCLOSURE
We only share personal information with:
• Internal staff and contractors who need it to deliver your project.
• Service providers (hosting, CRM, scheduling, payment processors, shipping carriers) bound by confidentiality agreements.
• Partners/affiliates when you request a referral (Home Advisor, Lowe’s, Houzz, etc.).
• Regulators, insurers, or legal authorities when required by law.
We do not sell personal information.

COOKIES & ANALYTICS
We may use cookies, web beacons, and similar technologies for site functionality, analytics, and marketing (e.g., Meta Pixel). You can manage cookies in your browser settings or opt out at optout.aboutads.info.

DATA RETENTION & SECURITY
• We keep records only as long as needed for customer support, contractual obligations, and legal requirements.
• Digital files live on secured systems; paper files are stored in locked offices.
• Photos/videos used for marketing remain until you ask us to remove them.
No system is 100% secure—contact us immediately if you suspect unauthorized access.

YOUR CHOICES & RIGHTS
Depending on your location, you may request access, correction, deletion, or opt out of marketing communications. Contact us using the details below. We’ll verify your identity before fulfilling sensitive requests.

If you provide your mobile number to request service, schedule an appointment, or communicate with Home Media Mississippi, we may send you customer care text messages related to your service request, appointment, completed job, or support follow-up. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP and get help by replying HELP.

No mobile data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

EXTERNAL LINKS
Our site links to third-party resources (Home Advisor, Houzz, Adobe Spark, etc.). We are not responsible for their privacy practices—review their policies before sharing data.

UPDATES
We may revise this policy over time. Changes will be posted on this page with a new “Last updated” date.

CONTACT US
Email: alita@alitatheassistant.com
Phone: 601-407-4408
Mail: Home Media Mississippi LLC, 112 Pine Ridge Cv, Pearl, MS 39208